Tech tips

How-to:

LOG IN for the first time

STEP 1:  OPEN LAPTOP

STEP 2: TURN ON YOUR COMPUTER

Plug the computer into an outlet and turn it on (the “Power Button” is on the left side of the computer).

STEP 3WIFI

Click on your wifi and enter your password.

If you don’t have WIFI, Click Here to apply for WIFI through the District: LET’S TALK!

STEP 4:  IF YOUR COMPUTER ASKS YOU TO SIGN INTO YOUR CHROMEBOOK:

SCREEN LOOKS LIKE THIS:

REBOOT YOUR COMPUTER

STEP 5:  LOG INTO YOUR CHILD’S PALO ALTO USD PORTAL

You will now see the Palo Alto USD Portal, and it asks for your child’s “Username”.  

If you don’t know what your child’s student ID number is, Ask Your Child!  You can also ask them if they know what their  “950” number is, because that is what some kids call their student ID number.

If your child doesn’t know their student ID number, log into the INFINITE CAMPUS PARENT PORTAL, using instructions below.

Username is your child’s “student number”, as you found above, INCLUDING the prefix “950”.

STEP 6:  ENTER YOUR CHILD’S PASSWORD:

First, ask your child if they know their password.  Many of the upper grade children already know this.

If your child doesn’t know their password, try:  first initial, last initial, a “!”, then their birthday in the format MMDDYY.

For example, Fred Lion’s birthday is January 7, 1973.  

His password would be fl!010773

Still having trouble?  Watch this video to learn how to reset your child’s password: PAUSD PORTAL VIDEO
Still not working?   Put in an IT ticket through LET’S TALK! and an IT person will assist them.

access INFINITE CAMPUS on your portal

  1. Go to http://id.pausd.org 
  2. Watch the Video:  PAUSD PORTAL VIDEO
  3. Log in using *your* (parent) userid and password.  The parent enters their information like this: First name.Last name. (Did you see the dot between first name and last name?) 
  4. Parents/guardians enter their password and it will show them their student ID’s for each of their students. If they forgot their password, they request a new password and it will send them info to their registered email address. 
  5. Click on “Infinite Campus”.
  6. Once it opens, click on “Today”.
  7. It should show a card showing a picture of your child, and student number.  If it shows a sibling instead, click on the menu on the top-right corner and select the child you want.  For this example, let’s say the student number is 95123456

If you continue to have trouble, put in an IT ticket through LET’S TALK! and an IT person will assist you. In your Let’s Talk ticket you will need to include: Student first name, last name, grade level, school and teacher.

view assignments and infos on SCHOOLOGY

How to view your child’s assignment and classroom information on Schoology:  

VIDEO:  https://www.youtube.com/watch?v=sEONQresqNM

Link to Schoology iNSTRUCTIONS:  https://www.pausd.org/school-life/educational-technology/schoology

Step 3:  Still having trouble?  Email the Tech Support Hotline:

https://www.pausd.org/school-life/participate/lets-talk

ZOOM MEETING through PAUSD portal

1 – It’s just tough because it is different if you are on a mac, PC or chromebook.  Here are three videos that show you how to log in to a Zoom meeting through a PAUSD portal depending on which device you are on.

Here is how to log into a Zoom meeting through a PAUSD portal…links for Mac, Windows, and Chromebook

2 – This is a BIG one.  If family members are sharing a device and using the chrome browser, that can cause a lot of problems because the browser may not recognize that the student is logged into PAUSD.  The result is that you can’t get in the meeting, even though your student thinks they are logged into the PAUSD portal.
Fix for that is at this link – https://youtu.be/XJGg6E77FWE

Parent Teacher Association – Palo Alto, CA